Cant Access My Shopify Account – Stuck in Google Login Loop (Need . . . A Shopify user is locked out of their account due to a Google OAuth login loop The account was created using only Google login (no password set), and now all login attempts redirect to Google and fail to authenticate
How Can I Change the Email Address Associated with My Shopify Account? I have an account on Shopify and would like to update the email address associated with my account This is the email I use for logging in and receiving notifications from Shopify Could someone guide me on how to change the email address? Are there any specific steps or precautions I need to take during this process?
I cant login to my admin - Shopify Community Hi I have it reset my password I have recently reset my password because i was havung to log into my admin grom one of my devices but by doing this - i now can’t get passed the login screen because #1 I have 2FA as a login option for my account but don’t have it setup properly due to app overwhelm #2 "can’t use recovery code because I recently reset the codes as I ha used them all
I cant log in to my account - Shopify Community Details of my account are as follows: - Store URL Name: [Your Store URL or Store Name] - Registered Email Address: [Your Shopify Email] - Phone Number Linked to Account: [Your Phone Number] I kindly request your assistance in helping me regain access to my account as soon as possible
Why can #39;t I access my Shopify admin login page? Topic summary Shopify admin login was failing for some merchants with a blank white page, while storefronts continued to work Shopify later said it had investigated reports from November 5, resolved the platform issue, and the Status page showed all systems operational
Why cant I log in to my Shopify account? Resolution path: The user needs to contact Shopify Support directly through the Help Center by selecting “Can’t log into your Shopify account” → “I still can’t access my account” to get personalized assistance The discussion remains unresolved, pending direct support intervention
Login - Shopify Community Hello, I am unable to login to my account as it’s asking for a code after entering my credentials but I never set one up I cannot access my Shopify account at all I cannot be assisted by support since I’m not logged in
Why can #39;t I log into my account? - Shopify Community If unresolved: Contact Shopify live support (phone, chat, or email) via the support portal Enter your query in the “ask about a topic” field, then click “continue to support” to avoid looping through help articles A video link is provided to demonstrate the steps
How can I regain access to my account without the authenticator app or . . . Welcome to the Shopify Community I understand that you are unable to login to your account as you cannot access your authenticator app or recovery codes for the two-factor authentication on your account I’d be happy to provide instructions on the next steps involved