One Pass | Medicare and Medicaid Fitness Programs Activate your One Pass membership Great news! You’re eligible for One Pass through Kansas Medicaid Getting started is easy Are you a Dual Special Needs member ? Dual Special Needs plans (also called Dual Health plans) are for people who have both Medicaid and Medicare If you are a Dual Special Needs member, please contact customer support at 1-877-504-6830 (Mon-Fri, 8 a m -9 p m CT) to